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Branch Manager in Grand Rapids, MI at AVI FOODSYSTEMS, INC.

Date Posted: 1/10/2019

Job Snapshot

Job Description

  • Maintain superior client relationships by customer visits and excellent customer service
  • Oversee the entire vending branch operation and team members
  • Recruit, hire, train and mentor the branch team members in order to serve our customers effectively and efficiently
  • Act as a liaison among AVI’s Headquarters Service Center, the branch location and customers
  • Create financial projections and plans
  • Work closely with sales and dining teams to develop and retain new and existing accounts
  • Support company programs and branch goals
  • Address customer inquiries/complaints within 24 hours
  • Review reports from supervisors and managers regarding profitability at accounts
  • Conduct monthly team member training and weekly team meetings
  • Participate in community and trade events to enhance business associations
  • Develop, in conjunction with the Regional Director, in-house promotional activities
  • Develop succession plans


Job Requirements

  • At least 3 years of experience in a management role
  • Previous experience in vending/foodservice is preferred
  • Exceptional communication skills, both verbal and written
  • Outgoing personality and ability to communicate with all levels within AVI, as well as external entities
  • High level of service orientation
  • Ability to thrive in a fast-paced, ever-changing environment
  • Willingness to work with a “hands-on” style when needed
  • Good driving record
  • Professional presence



AVI offers:

  • A family culture and atmosphere
  • Competitive compensation
  • Health, dental, vision, and life insurance for full-time team members
  • 401(k) with generous company match
  • Paid vacations and holidays
  • Company vehicle and fuel card
  • Immense training and growth opportunities


We conduct pre-employment drug testing. EOE